Flamingo Bay Resort Privacy Policy
The confidentiality of our clients’ personal information is fundamental and a commitment of the company.
1. Collection and processing of user data
There are several circumstances in which we request personal data from a user (“User”) of the website hosted at www.flamingobay.co.ao (“Website”), that is, information that allows the identification of the User and their contact details (“Personal Data”): when making a booking, when registering on our Website, subscribing to the newsletter, becoming a member of our loyalty programmes, sending us a contact request for a conference or event for your company, or when submitting a spontaneous or requested application form. The Personal Data collected and processed consists of information relating to name, email address, date of birth, address, telephone number and identification document number.
Therefore, the entity responsible for collecting Personal Data is Flamingo Bay Resort, located on Mussulo Island, near Bairro do Buraco.
2. Use and purposes of processing User data
We identify technical information from your computer when you visit the pages of our Website, such as the IP address (Internet Protocol), operating system and browser type (“Usability Information”). We use this information to improve the quality of your visit to our Website and will not disclose it to entities outside the company without your consent.
Usability Information and Personal Data are referred to in this Privacy Policy as “User Data”.
3. Access to Personal Data
The company guarantees the means that allow the User to access their Personal Data. If you wish to access your Personal Data, you should contact the company as described herein.
4. Rectification of Personal Data
The User has the right to request, at any time, the rectification of their Personal Data, either through the respective User Account or, namely, under the terms of this Privacy Policy.
5. Security of User Data
To ensure the security of User Data and maximum confidentiality, we process the information you have provided to us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures.
We will also use SSL on all pages where personal information is requested from you, which means that your information will be sent over the internet in encrypted form. You can verify that you are in secure mode when you see a padlock or key icon in the bottom right or bottom left corner of your screen. Additionally, you can see that the first characters of the Website URL will be “https”, indicating that you are accessing a secure server. However, User Data may circulate on the network without security conditions and may be viewed and/or used by unauthorised third parties. If this occurs, the company is not responsible for the theft, destruction or dissemination of User Data.
6. Use of Cookies
When you visit our Website, a small text file (Cookie) is created and saved on your computer’s hard drive. This file, by recognising you, will allow easier and faster access, as well as the personalisation of the Website according to your preferences.
Most browsers automatically accept these files (Cookies), but you may delete them or automatically block them. In the “Help” menu of your browser, you will find how to configure these settings. However, if you do not allow the use of cookies, there may be some features that you will not be able to use.
7. Changes to the Privacy Policy
Flamingo Bay Resort reserves the right to change the Privacy Policy at any time. In the event of a change to the Privacy Policy, the date of the last update, available at the top of this page, is also updated. If the change is substantial, a notice may also be placed on the Website.
8. Contact and right to opt out
If you wish to submit questions/complaints related to the Privacy Policy; rectify your Personal Data; stop receiving commercial correspondence, including emails from the company; or withdraw your consent for the sharing of your Personal Data with third parties, you may do so via email at
9. Hyperlinks
The website www.flamingobay.co.ao allows access to other web pages managed and controlled by third parties through different links, in order to make it easier for users to search for information, content and internet services, without this being considered, in any case, a recommendation or invitation to visit them.